In 2020 were approached to create a series of illustrative concept styles for a 220 page online mental health support and bereavement course to guide parents who had experienced stillbirth through their grief and the journey onwards. The concept behind the course was to provide a quick and easy-to-understand visual method of content delivery (very similar to a comic book). It was crucial that the characters we depicted create an immediate connection with the parents. Our approach focussed heavily on facial expression and body position. We presented several concepts from a simpler direction to one with more background and design detail. As a non-profit initiative budgets were aligned to move forward with one of the directions we presented, however the outbreak of COVID-19 in 2020 meant that budgets through The University of Queensland were reallocated to crucial COVID-19 research.