Privacy Policy

1. Who We Are

Studio Oi is a branding, marketing, and communications agency operating in Australia and the United States. Our website is hosted in the U.S. and written in U.S. English.

2. Information We Collect

We collect two types of information:

A. Information you voluntarily provide
When you submit an inquiry via our contact form, we may collect:

• Your name
  
• Email address
  
• Phone number (optional)
  
• Company name (optional)
  
• Any other information you include in your message
  

B. Information collected automatically
We use Google Analytics to collect anonymous usage data, such as:

• Pages visited
  
• Time spent on our site
  
• Referring websites
  
• Browser type, device, and general location (city or region)
  

This helps us better understand how visitors use our site so we can improve functionality and content.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries
  
• Communicate with you about our services
  
• Improve our website and user experience
  
• Understand areas of interest to better serve our clients
  

We do not sell or rent your personal information to third parties. Google Analytics data is anonymized and used only for internal analysis.

4. SMS Disclaimer

By providing your phone number to Studio Oi, you give explicit consent to be contacted via SMS for business-related purposes, which may include marketing or promotional content. While Studio Oi does not use actively use SMS for direct marketing, we may use text messages for client communication when needed or when you request updates via SMS instead of email. We understand communication preferences vary, and a quick text may be more convenient when you’re on the go.

For any urgent or sensitive matters, please also follow up via email or through our project platforms such as Trello or Slack. Message and data rates may apply. Message frequency may vary. Reply STOP at any time to opt out of SMS messages. Please refer to our Privacy Policy for more information.

5. Cookies

Google Analytics uses cookies to track site performance and user behavior. These cookies do not identify you personally but help us understand general trends and improve your browsing experience.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Storage and Security

We take appropriate measures to protect your personal information against unauthorized access, disclosure, or loss. All information submitted through our contact form is stored securely and accessed only by our internal team.

7. International Data Transfers

Because we operate in both Australia and the United States, your data may be processed in either country. By using our website, you consent to this transfer and acknowledge that data protection standards may differ.

8. Your Rights

Depending on your location, you may have rights under local privacy laws, including:

• Accessing or correcting your personal data
  
• Requesting deletion of your information
  
• Opting out of non-essential data processing
  

To make a request, contact us at hello@studio-oi.com.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at hello@studio-oi.com.